Low-Income Household Water Assistance Program (LIHWAP)

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Overview

The Low-Income Household Water Assistance Program (LIHWAP) is a new program funded through the U.S. Department of Health and Human Services’ Office of Community Services (HHS-OCS). The purpose of the program is to provide emergency assistance to low-income households for drinking water and wastewater services.

The priorities of the LIHWAP are to help low-income households restore household water services, reduce arrearages, and reduce rate charges.

Visit the federal HHS-OCS LIHWAP webpage.

The target population is low-income households, especially those with the lowest incomes and the highest drinking water and wastewater costs or needs in relation to income, taking into account the family size. Additional targets are low-income households with members who are especially vulnerable, including the elderly, persons with disabilities, and young children.

In order to receive assistance, the applicant’s household income must not exceed 150 percent of the federally established poverty level.

If you would like to apply for LIHWAP assistance, please contact the agency that services your county.

 

LIHWAP Regions

If you would like to apply for assistance with your home drinking water or wastewater services (sewer), contact the agency that serves your county to determine when and how to apply.

Click on the pdf document below or use the interactive map to find the agency that serves your county.

LIHWAP Map and Contact List

LIHWAP Regions
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8Region 9Region 10Region 11Region 12Region 13Region 14Region 15Region 16Region 17Region 18

Region 1

Community Action Agency of Northwest Alabama, Inc.

745 Thompson Street
Florence, AL 35630

Call center: 256-764-5142
Main office: 256-766–4330

Website and online appointment scheduler:
https://www.caanw.org/

Lauderdale, Colbert & Franklin Counties

LIHEAP Map and Contact List

Region 2

Community Action Agency Huntsville/Madison and Limestone Counties, Inc.

3516 Stringfield Road NW
Huntsville, AL 35810-1758

Call center: 256-907-1550
Main office: 256-851-9800

Website and online appointment scheduler:
https://caa-htsval.org/

Madison, Limestone Counties

LIHEAP Map and Contact List

Region 3

Walker County Community Action Agency, Inc.

644 19th Street W

Jasper, AL 35501-5353
Main office: 205-221-4010

Website:
http://www.caawalker.org/

Walker County

LIHEAP Map and Contact List

Region 4

Community Action of Etowah County, Inc.

624 Broad Street
Gadsden, AL 35901-3722

Main office: 256-546-9271

Website:
https://www.communityaction-etowah.org

Etowah County

LIHEAP Map and Contact List

Region 5

Community Action Agency of Talladega, Clay, Randolph, Calhoun, and Cleburne Counties, Inc.

136 North Court Street
Talladega, AL 35160-2014

Main office: 256-362-6611

Calhoun, Clay, Cleburne, Randolph, and Talladega Counties

LIHEAP Map and Contact List

Region 6

Community Action Partnership of Middle Alabama, Inc.

116 Chilton Place
Clanton, AL 35045-8706

Call center: 205-287-0139

Website and online appointment scheduler:
http://www.capmal.org/

Main office: 205-755-1204

Autauga, Chilton, Elmore and Shelby Counties

LIHEAP Map and Contact List

Region 7

Community Action Committee, Inc. of Chambers-Tallapoosa-Coosa

170 South Broadnax Street
Dadeville, AL 36853-1704

Main office: 256-825-4287

Website:
http://www.cacctc.com/

Chambers, Coosa, and Tallapoosa Counties

LIHEAP Map and Contact List

Region 8

Montgomery Community Action Committee & CDC, Inc.

1066 Adams Avenue
Montgomery, AL 36104-4424

Call center: 334-230-5259
Main office: 334-263-3474

Website:
https://mcacinc.org/

Montgomery County

LIHEAP Map and Contact List

Region 9

Organized Community Action Program, Inc.

507 North Three Notch Street
Troy, AL 36081-2120

Main office: 334-566-1712

Website:
http://ocaptroy.com/

Bullock, Butler, Covington, Crenshaw, Dale, Lowndes, and Pike Counties

LIHEAP Map and Contact List

Region 10

Community Action Agency of Northeast Alabama, Inc.

1481 McCurdy Avenue South
Rainsville, AL 35986-5221

Call center: 855-287-1730
Main office: 256-638-4430

Website and online appointment scheduler:
http://www.caaneal.org/

Blount, Cherokee, DeKalb, Jackson, Jefferson, Marshall and St. Clair Counties

LIHEAP Map and Contact List

Region 11

Mobile Community Action, Inc.

461 Donald Street
Mobile, AL 36617-3327

Call center: 251-206-6117
Main office: 251-457-5700

Website and online appointment scheduler:
http://www.mcamobile.org/

Mobile and Washington Counties

LIHEAP Map and Contact List

Region 12

Macon Russell Community Action Agency, Inc.

501 South School Street
Tuskegee, AL 36083-2226

Macon County call center: 334-439-4009
Russell County call center: 334-408-4066
Main office: 334-727-6100

Macon and Russell Counties

LIHEAP Map and Contact List

Region 13

Pickens County Community Action Committee & CDC, Inc.

71 Lakeside Street
Carrollton, AL 35447-2232

Main office: 205-367-8166

Website:
http://www.caapickens.org/

Pickens County

LIHEAP Map and Contact List

Region 14

Southeast Alabama Community Action Partnership, Inc.

100 George Wallace Drive
Enterprise, AL 36330-3216

Call center: 844-680-2044
Main office: 334-347-0881

Website:
https://southeastalabamacommunityactionpartnership.org/

Barbour, Coffee, Geneva, Henry, and Houston Counties

LIHEAP Map and Contact List

Region 15

Community Action Agency of South Alabama

26640 North Pollard Road
Daphne, AL 36526-4273

Call center: 877-246-7836
Main office: 251-626-2646

Website and online appointment scheduler:
http://www.caaofsa.org/

Baldwin, Clarke, Conecuh, Escambia, Marengo, Monroe and Wilcox Counties

LIHEAP Map and Contact List

Region 16

Community Action Partnership of North Alabama, Inc.

1909 Central Parkway, SW
Decatur, AL 35601-6822

Morgan County call center: 256-260-4050
Cullman County call center: 256-255-0454
Lawrence County call center: 256-522-0019
Main office: 256-355-7843 and dial 100

Website and online appointment scheduler:
https://capna.org/

Cullman, Lawrence, Marion, Morgan, and Winston Counties

LIHEAP Map and Contact List

Region 17

Community Service Programs of West Alabama, Inc.

601 Black Bears Way
Tuscaloosa, AL 35401-4807

Call center: 833-836-7817
Clients 60 and older: 205-469-0386
Main office: 205-752-5429

Bibb, Choctaw, Dallas, Fayette, Greene, Hale, Lamar, Perry, Sumter, and Tuscaloosa Counties

LIHEAP Map and Contact List

Region 18

Alabama Council on Human Relations, Inc.

950 Shelton Mill Road
Auburn, AL 36830-2736

Main office: 334-821-8336
Call center: 334-246-5266

Website and online appointment scheduler:
https://www.achr.com

Lee County

LIHEAP Map and Contact List

 

Drinking Water and Wastewater Systems

All drinking water and wastewater systems that are interested in participating in LIHWAP will be required to enter into a vendor agreement with ADECA.

Click here to sign up for our LIHWAP Vendor email list for updates.

Any public water system and/or water treatment works that serve Alabama households and is interested in being an approved vendor in the LIHWAP, please complete the Vendor Agreement below and email it to homewaterassist@adeca.alabama.gov.

LIHWAP Vendor Agreement

LIHWAP Vendor FAQs

 

Contact

1-800-392-8098 | homewaterassist@adeca.alabama.gov