Overview
The Low-Income Household Water Assistance Program (LIHWAP) is a new program funded through the U.S. Department of Health and Human Services’ Office of Community Services (HHS-OCS). The purpose of the program is to provide emergency assistance to low-income households for drinking water and wastewater services.
The priorities of the LIHWAP are to help low-income households restore household water services, reduce arrearages, and reduce rate charges.
Visit the federal HHS-OCS LIHWAP webpage.
The target population is low-income households, especially those with the lowest incomes and the highest drinking water and wastewater costs or needs in relation to income, taking into account the family size. Additional targets are low-income households with members who are especially vulnerable, including the elderly, persons with disabilities, and young children.
In order to receive assistance, the applicant’s household income must not exceed 150 percent of the federally established poverty level.
If you would like to apply for LIHWAP assistance, please contact the agency that services your county.
LIHWAP Regions
If you would like to apply for assistance with your home drinking water or wastewater services (sewer), contact the agency that serves your county to determine when and how to apply.
Click on the pdf document below or use the interactive map to find the agency that serves your county.
Region 1
Community Action Agency of Northwest Alabama, Inc.
745 Thompson Street
Florence, AL 35630
Call center: 256-764-5142
Main office: 256-766–4330
Website and online appointment scheduler:
https://www.caanw.org/
Lauderdale, Colbert & Franklin Counties
Region 2
Community Action Agency Huntsville/Madison and Limestone Counties, Inc.
3516 Stringfield Road NW
Huntsville, AL 35810-1758
Call center: 256-907-1550
Main office: 256-851-9800
Website and online appointment scheduler:
https://caa-htsval.org/
Madison, Limestone Counties
Region 3
Walker County Community Action Agency, Inc.
644 19th Street W
Jasper, AL 35501-5353
Main office: 205-221-4010
Website:
http://www.caawalker.org/
Walker County
Region 4
Community Action of Etowah County, Inc.
624 Broad Street
Gadsden, AL 35901-3722
Main office: 256-546-9271
Website:
https://www.communityaction-etowah.org
Etowah County
Region 5
Community Action Agency of Talladega, Clay, Randolph, Calhoun, and Cleburne Counties, Inc.
136 North Court Street
Talladega, AL 35160-2014
Main office: 256-362-6611
Calhoun, Clay, Cleburne, Randolph, and Talladega Counties
Region 6
Community Action Partnership of Middle Alabama, Inc.
116 Chilton Place
Clanton, AL 35045-8706
Call center: 205-287-0139
Website and online appointment scheduler:
http://www.capmal.org/
Main office: 205-755-1204
Autauga, Chilton, Elmore and Shelby Counties
Region 7
Community Action Committee, Inc. of Chambers-Tallapoosa-Coosa
170 South Broadnax Street
Dadeville, AL 36853-1704
Main office: 256-825-4287
Website:
http://www.cacctc.com/
Chambers, Coosa, and Tallapoosa Counties
Region 8
Montgomery Community Action Committee & CDC, Inc.
1066 Adams Avenue
Montgomery, AL 36104-4424
Call center: 334-230-5259
Main office: 334-263-3474
Website:
https://mcacinc.org/
Montgomery County
Region 9
Organized Community Action Program, Inc.
507 North Three Notch Street
Troy, AL 36081-2120
Main office: 334-566-1712
Website:
http://ocaptroy.com/
Bullock, Butler, Covington, Crenshaw, Dale, Lowndes, and Pike Counties
Region 10
Community Action Agency of Northeast Alabama, Inc.
1481 McCurdy Avenue South
Rainsville, AL 35986-5221
Call center: 855-287-1730
Main office: 256-638-4430
Website and online appointment scheduler:
http://www.caaneal.org/
Blount, Cherokee, DeKalb, Jackson, Jefferson, Marshall and St. Clair Counties
Region 11
Mobile Community Action, Inc.
461 Donald Street
Mobile, AL 36617-3327
Call center: 251-206-6117
Main office: 251-457-5700
Website and online appointment scheduler:
http://www.mcamobile.org/
Mobile and Washington Counties
Region 12
Macon Russell Community Action Agency, Inc.
501 South School Street
Tuskegee, AL 36083-2226
Macon County call center: 334-439-4009
Russell County call center: 334-408-4066
Main office: 334-727-6100
Macon and Russell Counties
Region 13
Pickens County Community Action Committee & CDC, Inc.
71 Lakeside Street
Carrollton, AL 35447-2232
Main office: 205-367-8166
Website:
http://www.caapickens.org/
Pickens County
Region 14
Southeast Alabama Community Action Partnership, Inc.
100 George Wallace Drive
Enterprise, AL 36330-3216
Call center: 844-680-2044
Main office: 334-347-0881
Website:
https://southeastalabamacommunityactionpartnership.org/
Barbour, Coffee, Geneva, Henry, and Houston Counties
Region 15
Community Action Agency of South Alabama
26640 North Pollard Road
Daphne, AL 36526-4273
Call center: 877-246-7836
Main office: 251-626-2646
Website and online appointment scheduler:
http://www.caaofsa.org/
Baldwin, Clarke, Conecuh, Escambia, Marengo, Monroe and Wilcox Counties
Region 16
Community Action Partnership of North Alabama, Inc.
1909 Central Parkway, SW
Decatur, AL 35601-6822
Morgan County call center: 256-260-4050
Cullman County call center: 256-255-0454
Lawrence County call center: 256-522-0019
Main office: 256-355-7843 and dial 100
Website and online appointment scheduler:
https://capna.org/
Cullman, Lawrence, Marion, Morgan, and Winston Counties
Region 17
Community Service Programs of West Alabama, Inc.
601 Black Bears Way
Tuscaloosa, AL 35401-4807
Call center: 833-836-7817
Clients 60 and older: 205-469-0386
Main office: 205-752-5429
Bibb, Choctaw, Dallas, Fayette, Greene, Hale, Lamar, Perry, Sumter, and Tuscaloosa Counties
Region 18
Alabama Council on Human Relations, Inc.
950 Shelton Mill Road
Auburn, AL 36830-2736
Main office: 334-821-8336
Call center: 334-246-5266
Website and online appointment scheduler:
https://www.achr.com
Lee County
Drinking Water and Wastewater Systems
All drinking water and wastewater systems that are interested in participating in LIHWAP will be required to enter into a vendor agreement with ADECA.
Click here to sign up for our LIHWAP Vendor email list for updates.
Any public water system and/or water treatment works that serve Alabama households and is interested in being an approved vendor in the LIHWAP, please complete the Vendor Agreement below and email it to homewaterassist@adeca.alabama.gov.
Contact
1-800-392-8098 | homewaterassist@adeca.alabama.gov